QI XL, Series G: Episode 13 – Gothic Part 1/5 (YouTube video) Is this my favorite episode of QI yet? Most probably. If David Mitchell had been one of the guests, I might well have died happy after watching this. I still could.
Never use the word “cool” to describe an idea, use the word “smart” instead. You’d be surprised how much impact this semantic switch can have. Advertising for Peanuts suggests how to improve client relationships with a single word-swap. I suspect this would be helpful in any business or group discussion. (Link via Designing Innovations.)